Get involved

There are lots of ways to get involved – no matter your age, background or where you live.

We want our customer to help shape our priorities and tailor our services to you.

There are lots of ways to get involved – no matter your age, background or where you live. We encourage diversity and want to ensure our services are inclusive for all.

As well as our Customer Voices programme, we carry out consultations and host conferences where you can tell us about the big issues and ensure your voice is heard.

There's the opportunity to join in a conversation with us on Facebook and Twitter.

We also want tenants to become part of our panels or become a tenant Board Member.

And there's our Tenants’ Satisfaction Survey which asks tenants what we are doing right – and how we can get better.

The choice is yours.

To find out more about getting involved with Wheatley Homes Glasgow – and our parent company Wheatley Group – please email us at consultation@wheatley-group.com

Find out more about how to get involved below.

Join our Customer Voices programme
 

Joining our customer voices programme will give you a stronger voice and a say in how we shape, design and deliver your services

We have neighbourhood walkabouts, pop-up events, online focus groups and customer panels taking place throughout the year so you can talk to us.

Fill in our online registration form if you would like to join the Customer Voice's programme.

Scrutiny Panel
 

The panel looks closely at how Wheatley Homes Glasgow and other parts of Wheatley Group performs.

It's made up of customers from across the Group who scrutinise reports and meet with senior staff to review service and  performance.

The panel produces a statement each year. This helps inform Wheatley Homes Glasgow's annual Report to Tenants.

For further information, contact Morgan English on 0141 274 8379 or email morgan.english@wheatley-group.com

Customer Inspectors
 

Customer Inspectors work across Wheatley Homes Glasgow's parent company, Wheatley Group. They review services from the point of view of a customer. This includes visiting sites and interviewing customers.

They focus on key areas which are important to tenants, including repairs, customer service and complaints. The Inspectors make recommendations which we use to help improve services.