It allows the website to recognise your device and store some information about your preferences or past actions.
A cookie doesn't give us access to your device or any information about you, other than the data you choose to share with us.
The table below explains the cookies we use and why. It also shows which cookies are third party cookies. These are cookies that are set by a domain other than the one being visited by the user.
Necessary cookies enable core functionality such as page navigation and access to secure areas. The website cannot function property without these cookies. These cookies can only be disabled by changing your browser settings.
These session cookies allow the site to identify a unique user visit. These do not contain any human readable personal data and are used for website functionality. They expire after a browser session.
Civic Cookie Control
Remembers user's cookie control preference
Saves what initiator initiated all SmartTips, for example, "Launcher"
Stores the initiator of the Smart WalkThru (how it was triggered)
Used for "wait for new window" condition - when we want to play Walk-Thu step only in another window/page
Current Walk-Thru state: contains data about the Walk-Thu, for example it's ID, was it finished.
Survey repeat settings. Used to determine if the Survey should play again.
Determines that a certain survey was already submitted by the end user
Determine whether to play a survey at the end of Walk-Thu, according to it's frequency (always, once, once a day).
Determine whether to play a survey at the end of Smart WalkThru, according to it's frequency (always, once, once a day).
- Analytics cookies
Google Analytics cookies help us improve our website by collecting and reporting information on how you use it.
Google Analytics _ga
This third party cookie helps us count how many people visit the website by tracking if you've visited the site before. It expires after 2 years.
Google Analytics _gat
This third party cookie is used to manage the rate at which page view requests are made. It expires after 10 minutes.
- Functional cookies
Functional cookies enable additional features and make the user experience better.
This third party cookie stores translation preferences: it contains translation languages, for example ‘/en/it (English to Italian)’, and expires when you close your browser.
Do we need to get your permission to download cookies?
Yes, we must get your active consent to download cookies to your user device.
We do not control the download of third party cookies from other websites.
However, we must give you information on any third party cookies which can be set when you visit our site and give you advice on what to do if you are concerned about them.
How do I change my cookie settings?
You can change your cookie preferences at any time by clicking on the ‘C’ icon. You can then adjust the available sliders to ‘On’ or ‘Off’, then clicking ‘Save and close’. You may need to refresh your page for your settings to take effect.
Alternatively, most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.
Find out how to manage cookies on popular browsers:
To find information relating to other browsers, visit the browser developer's website.
To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.
If you have any concerns about the way in which cookies are being used on this website, or the arrangements we have put in place to help you manage cookies, please let us know by emailing email@example.com
Where can I find out more about cookies?
To find out more about cookies and the regulations which apply to their use, check out: