Equality and diversity

Our tenants and staff come from all walks of life. But one thing is always the same – everyone gets fair and equal treatment.

Wheatley Homes Glasgow is committed to the principles of equality, diversity and inclusion. This means:

  • equality is providing services and jobs that are accessible for everyone in our communities
  • diversity is respecting that we are all different and value the diversity within our organisation and communities
  • inclusion is making sure our tenants and staff feel comfortable being themselves, enabling them to feel a sense of belonging in our organisation and communities.

We don’t discriminate against anyone on the grounds of race, ethnic or national origin, language, religion, belief, age, gender, sex, sexual orientation, marital status, family circumstances, employment status, physical ability or mental health. We aim to achieve fair outcomes for all.

We will do this by:

  • ensuring all our policies and strategies reflect our approach to equality, diversity and inclusion
  • ensuring you understand our approach to equality, diversity and inclusion
  • ensuring our staff live and breathe our approach and treat you equally and fairly
  • collecting information about the needs and aspirations of our customers
  • increasing participation and consultation with all sections of the community

  • setting targets and objectives for equality, diversity and inclusion
  • providing fair services that everyone can access
  • operating fair recruitment and employment practices
  • having systems to collect equalities information about customers
  • promoting equality of opportunity with our partners and contractors.

Equalities monitoring

To make sure we’re tailoring our services to meet everyone’s needs we carry out equalities monitoring. This means we may ask you about disabilities, support and communication needs.

We are also currently carrying out an anonymous equality data collection exercise. You should have now received your guide and equalities form which gives more information and detail on how to complete and return this, either by post or online. These questions are voluntary and always contain the ‘prefer not to say’ option. The information we collect through this exercise is anonymous and treated in line with data protection law.

The stronger our data is, the better we can tailor our service to fit your needs.

Written information 

We want to make sure that everyone can understand the information we send to them in letters, leaflets, newsletters and policies. You can get a copy of most of our documents in different languages, large print, in Braille and audio formats.

You can find out more at our accessibility page.

Need something translated or in a different format?

Get in touch.


We can arrange for someone to speak to you in your own language and offer help for people with hearing difficulties.

You can find out more at our accessibility page. Need help?

Get in touch

Visiting your local office

If you visit us we can arrange interpreting, lip-speaking and sign language if you need them.

Hate crime and Third Party Reporting

Did you know that hate crime is any criminal offence committed against an individual or property that is motivated by a person's hatred of someone because of their actual or perceived race, religion, transgender identity, sexual orientation or disability?

WHG and Wheatley Group is a Third Party Reporting Centre and we work in partnership with Police Scotland to ensure all victims and witnesses are able to report hate crimes.

If you’re the victim or witness of a hate crime, get in touch. We treat all reports of hate crime seriously.

Get in touch

You can also report a hate crime in other ways: