Get involved

There are lots of ways to get involved – no matter your age, background or where you live.

We want our customers to help shape our priorities and tailor our services to you.

Our Group Engagement Framework, Stronger Voices Stronger Communities, sets out our approach to engagement ensuring the customer voice is at the heart of our decisions

There are lots of ways to get involved – no matter your age, background or where you live. We encourage diversity and want to ensure our services are inclusive for all.

As well as our Customer Voices programme, we carry out consultations and host conferences where you can tell us about the big issues and ensure your voice is heard.

There's the opportunity to join in a conversation with us on Facebook.

If you would like to become even more involved there are opportunities to join our Group Scrutiny Panel or become a tenant Board member.

All of our Board reports include a customer engagement section and our Boards receive engagement updates.

We may ask for you to rate us and provide instant feedback and there's our Tenants’ Satisfaction Survey which asks tenants what we are doing right – and how we can get better.

The choice is yours.

Customers are at the heart of everything we do – and we want you to help shape the services we offer.

A lot of the activities can be done from the comfort of your own home. You can take part in short surveys, online testing of new products, join our digital or in person panels and groups or take part in environmental improvement activities.

We’ll keep you updated with upcoming events and activities. No long-term commitment is required, take part in a way that suits you.

If you'd like to ask us about the ways you can get involved please complete our online form and a member of  the team will get back to you.

Find out more about how to get involved below.