Home Comforts

Making your house feel a home can be expensive. Our Home Comforts service helps tenants who need furniture but can’t afford it.

We take unwanted pieces of furniture, clean them and make them as good as new. We’ll then pass them to tenants who need it most.

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Home Comforts - Dixon Blazes depot

What type of furniture can I get? 
 

  • sofas
  • chairs
  • beds
  • tables

  • cookers
  • wardrobes
  • drawers.

How do I apply for furniture?
 

Speak to our Customer First Centre on 0800 479 7979 or ask for support online through your online services account.

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Sign up for online services, it's safe and secure, and it only takes a few minutes.

Are items cleaned before they go out?
 

Yes – every item is cleaned, checked and made ready for use before it reaches a customer.

Sofas, chairs and mattresses are professionally cleaned, and appliances are wiped down inside and out and PAT tested to make sure they work.

We make sure everything is safe, clean and ready to use.

How do I donate furniture?
 

Do you have furniture, electrical or white goods in your home you no longer need? Get in touch with our Customer First Centre on 0800 479 7979 or complete our online form and we can arrange a free pick-up. We can then pass these goods to people who need them.

We are looking for:

  • sofas or suites
  • coffee tables
  • bed bases
  • wardrobes
  • chests of drawers
  • bedside cabinets
  • dining tables and chairs
  • televisions
  • television stands or units
  • cookers
  • washing machines
  • fridge freezers
  • microwaves.

Due to new regulations on persistent organic pollutants (POPs), the team can’t accept upholstered seating (like sofas and fabric chairs) if the fabric is torn.