Fuel advice

Let’s talk about energy saving tips.

Small changes to your daily life can bring big savings. Just follow these simple tips:

  • turn down your thermostat by 1°C
  • on cold days, set your heating between 18°C and 21°C
  • defrost your fridge to keep it in good condition
  • turn off your TV and other appliances at night
  • only fill kettles with the amount of water you need
  • don't place large pieces of furniture in front of heaters
  • turn off lights if you don’t need them
  • use low-energy lightbulbs
  • use a microwave rather than your oven.

Do you have a pre-payment meter? Are you struggling with energy costs? Get in touch on 0800 479 7979 – we can help.

Need help with your gas and electricity bills?

Find out more

Our fuel advisor can help you cut your energy bills and find cheap tariffs

Worried about your energy bills?

Our fuel advisors help tenants of all ages find the lowest energy rates.

Don’t pay too much for your electricity and gas. Advisors can also arrange low-cost repayments if you have fallen behind with payments – or, in some cases, get debts written off.

Request an appointment through your online services account.

Don't have an account yet?
Sign up for online services. It's safe and secure, and it only takes a few minutes.

You can also speak to your housing officer to arrange a fuel advice check.

Smart Meters

A Smart Meter could help you save money, energy and stay safe.

There are a number of benefits to installing a smart meter including:

  • Remote readings - easily check on your energy usage on the household display without having to climb or stretch to view meters in hard-to-reach places
  • Your meter can be topped up remotely
  • Readings are sent directly to your provider - no need to let anyone in to read your meter

Interested in learning more? Contact us on 0800 479 7979. Our fuel advisors will call you and talk you through the benefits from having a smart meter installed.

Our funders

Our Fuel Advice Team would like to thank the many funders who make their work possible.

  • Scottish Federation of Housing Associations (SFHA)
  • Big Energy Savings Network  - the Citizens Advice Bureau