Neighbourhood Compliance Administrator (s)

Salary: ££28,100 - £30,415 (SCP 19-22)

Closing date: 5pm on Friday, 17th October 2025

Contract: Temporary

Contact email: Frances.Brockett@wheatleyhomes-glasgow.com

Location: Agile home-based worker

Organisation: Wheatley Group; Wheatley Homes Glasgow

Hours: Full time

Contact phone: 07794047021

About the role

As a Neighbourhood Compliance Administrator, you’ll play a vital part in supporting our compliance programmes across Wheatley Homes Glasgow. Working closely with Neighbourhood Compliance Officers and Operatives, you’ll proactively engage with customers, ensuring they are informed and supported throughout compliance processes such as gas servicing and safety checks.

You’ll be empowered to deliver a proactive service, responding to customer enquiries across multiple channels, taking ownership of issues, and ensuring a positive customer experience. You’ll also work collaboratively with teams across the Group and partner agencies to achieve great outcomes for our customers

Who are we looking for?

The ideal candidate will be a customer-focused individual with excellent communication and organisational skills, who thrives in a fast-paced environment. You should be a strong team player, committed to continuous improvement, building effective relationships across teams and with external partners, and ideally have experience in housing, compliance or a related field.

The benefits we offer

We offer a sector-leading benefits package.

The successful candidate will receive:

  • a rewarding career with a competitive salary;
  • access to a contributory pension scheme;
  • excellent leave entitlements;
  • enhanced maternity, paternity, adoption and shared parental leave;
  • contributions towards dental, optical, driving lessons and more;
  • access to staff inclusion networks promoting an inclusive workplace; and
  • 24/7 access to our employee assistance programme.

Committed to inclusion

At Wheatley, are always looking to improve diversity within our teams. We want to create an inclusive environment where everyone can contribute their best work and achieve their full potential.

We actively celebrate our individual differences and recognise the collective strength this brings our organisation. It’s important our teams represent the communities we serve, and we welcome applications from any under-represented groups.

Closing date: 5pm on Friday, 17th October 2025

For an application pack and detailed job profile, please click here.

For a chat about the role, please contact either Frances Brockett, Neighbourhood Compliance Officer on Frances.Brockett@wheatleyhomes-glasgow.com or 07794047021 or Kevin McDonald, Neighbourhood Compliance Officer on Kevin.McDonald@wheatleyhomes-glasgow.com or 07794046978.

We want all our candidates to shine. If you need any reasonable adjustments to help you feel more comfortable during the recruitment process, please contact our recruitment team on Recruitment@wheatley-group.com